This article will go over ways to help a person spot which warranty isn’t worth buying. Some warranties are better than others, and others are so bad that we can barely see any point in having them. If you’ve purchased a new or certified used car, you’ve had a car warranty. Worst Car Warranty Companies: A Complete Safety Guide Darian was sentenced to eight years in prison, while Cory received a four-year sentence. Because of the complaints lodged by customers, over 40 states began an investigation into the company for violating the “Do Not Call” registry and misleading consumers into believing that the company had dealer and car manufacturer affiliations.Īt the end of the investigation in 2012, the owners, Darian and Cory Atkinson, pled guilty to insurance fraud, felony stealing, and other violations. According to the BBB, the company received more than 1,000 complaints within 36 months. US Fidelis was a third-party company with a bad track record of poor business practices. The BBB reached out to ASAP Warranty to substantiate customer complaints and all contact attempts when unanswered. Customers also reported not being able to contact anyone at the company. This comes after customers launched numerous complaints against the company for not honoring its 30-day cancellation policy. ASAP WarrantyĪmerican Standard Auto Protection, also known as ASAP Warranty, was recorded to be out of business in March 2019, based on data from the BBB. As a result of the case, the company was ordered to cease business in New Jersey and filed for bankruptcy instead. But what ended up happening was that the policies had so many exclusions customers were forced to pay for repairs out of pocket. The lawsuit alleged that the company violated several state and federal laws, including the New Jersey Consumer Fraud Act, the Plain Language Act, the Corporations Act, and the Regulations Governing General Advertising.ĭirect Buy Auto Warranty promoted that its comprehensive warranties paid for most repairs. The provider misled customers about warranty protection and didn’t follow through on its promises. In 2015, the state of New Jersey reached a settlement for $810,000 with Direct Buy Auto Warranty. Here are a few examples of companies that were caught deceiving consumers: Direct Buy Auto Warranty Schemes have run the gamut from failing to provide refunds to forcing customers into contracts they don’t need. It’s not hard to find examples of auto warranty companies with poor business practices. Worst Extended Car Warranty Companies: 3 Picks We’ll also introduce you to some extended warranty companies that our team found trustworthy and that ranked well in our review of the best car warranty companies.
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In this article, we’ll explain the types of companies you should avoid, what to look for, and how to find the best deal. While these vehicle service contracts can be worth the investment, it can be hard to know who the worst extended auto warranty companies are and how to avoid them. Unless you decide to invest in an extended car warranty, which will cover most car repairs related to mechanical breakdowns. Once your initial new car factory warranty ends, you’re responsible for paying for any repairs out of pocket. Affiliate disclosure: Automoblog and its partners may be compensated when you purchase the products below.
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